Privacy Policy
Last Updated: June 26, 2025
Holly Electric (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.heigenerators.com (the “Site”), or contact us by phone or email.
1. Information We Collect
We may collect the following personal information when you fill out a form on our Site:
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Name
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Email address
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Phone number
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Details about the services you’re requesting
We also collect technical data automatically through Google Analytics, such as:
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IP address
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Browser type
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Pages visited
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Time spent on pages
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Referring website
This data is aggregated and does not identify individual visitors.
2. How We Use Your Information
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Respond to your inquiries and service requests
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Provide estimates and schedule appointments
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Improve the performance and usability of our website
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Analyze site traffic and usage patterns
3. Sharing Your Information
We do not sell or rent your information. We may share data with trusted service providers that help us operate our business (e.g., website hosting, email systems). In rare cases, we may disclose your information if legally required.
4. Cookies and Tracking Technologies
We use cookies and Google Analytics to track how visitors interact with our Site. You can manage or disable cookies in your browser settings. To opt out of Google Analytics, visit:
https://tools.google.com/dlpage/gaoptout
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure.
6. Your Rights
You may:
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Request access to the personal data we’ve collected about you
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Ask us to correct or delete your information
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Opt out of receiving further communication
To make a request, contact us at:
Email: [email protected]
Phone: (386) 755-5944
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.
8. Third-Party Links
This website may link to other websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be revised accordingly.
10. SMS Communications & Verbal Opt-In
Holly Electric collects verbal opt-ins from customers for SMS communications. Customers may opt in to receive messages either in person at our physical location or over a phone call. During first-time registration, customers are asked to provide their phone number, and staff is trained to ask whether they would like to receive SMS-based notifications for:
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Billing
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Appointment reminders
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Dispatch updates
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Job completion surveys
Customers are verbally informed of the following:
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“Message and data rates may apply”
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“Message frequency may vary”
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They can text “HELP” for support or more information
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They can text “STOP” to unsubscribe at any time, after which no further messages will be sent
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Their information will not be shared with third parties
By submitting our contact form and signing up for texts, you consent to receive text messages from Holly Electric at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.